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. Pros Multi-faceted tune-up tool.
Next to no performance hit. Simple firewall resists attack. Scans for insecure settings. Job-based backup system. Parental control has more features than in many suites.
Cons Mixed scored from antivirus labs. So-so scores in our antivirus tests. Spam filter limited to specific clients. Parts of parental control system awkward, dated. Multi-license subscriptions are expensive. Bottom Line BullGuard Internet Security includes all the features you'd expect in a suite, plus a backup system and a comprehensive collection of tune-up utilities. Its many features aren't consistently effective, however.
When you're looking for a, you should go in with a shopping list of the components you need. Antivirus and firewall are surely on your list, but you may not need parental control, or spam filtering. BullGuard Internet Security includes all four of those components, plus a backup system, a comprehensive tune-up suite, and more. The catch is, many of these components just aren't the best you can get. You can also get five BullGuard licenses for $83.95 per year, or 10 for $140.95, but those volume discounts don't look as good compared with other similar deals. For just a few dollars more than BullGuard's five-license price, you can get five licenses for a top-of-the-line mega-suite from Kaspersky or Bitdefender.
And Norton not only gives you ten licenses for $89.99 per year, it also throws in 25GB of hosted online backup storage. BullGuard gives you none. Like BullGuard's standalone antivirus, this product's main window is populated with a collection of square panels that represent different security components. In the antivirus, only the Antivirus and Spam Filter panels are enabled; the other five display an Upgrade button, meaning you must upgrade to the suite to get those features. With the suite, all seven of those panels are ready to work for you, but there are two more, Social Media Protection and Identity Protection, that require an upgrade to BullGuard's mega-suite. Shared Antivirus This suite shares all essential antivirus features found in, as well as a few bonuses. I'll summarize the shared features here.
Three of the five antivirus testing labs that I follow include BullGuard in their testing. Its scores are all over the map, from just passing to excellent, yielding an aggregate lab score of 8.4 points., tested by all five labs, managed a near-perfect 9.8 points.
In my own hands-on malware blocking test, BullGuard detected 94 percent of the samples and earned 9.0 points, just behind the 9.2 points earned. That's just about in the middle, with half the competing products above and half below. Webroot, PC Matic, and Comodo took a perfect 10 points and 100 percent detection. In a separate test using newly discovered malware-hosting URLs, BullGuard managed 88 percent protection, mostly by keeping the browser from opening dangerous URLs.
That's decent, but others have done quite a bit better., in particular, blocked 98 percent of the samples. These days many email users don't see any spam, because it's filtered out by their webmail provider or company email server. Spam filtering used to be a core component for security suites; these days, not so much. Still, for those who need it, finding it in a standalone antivirus like BullGuard's is a nice bonus. BullGuard's spam filter integrates with Microsoft Outlook, Windows Live Mail, Mozilla Thunderbird, and IncrediMail. It can filter any email account compatible with those clients, be it POP3, IMAP, or even Exchange.
On the downside, it doesn't work at all with other email clients. It uses a Bayesian filter that (in theory) makes it smarter over time. You can help it out by putting your correspondents on the whitelist and relegating spam authors to the blacklist.
The Safe Browsing component is what takes care of keeping your browser away from malicious or fraudulent websites. It also marks safe and unsafe links in Google, Bing, Yahoo, and Facebook. Simple Firewall. BullGuard's firewall component defended my test system against port scans and other web-based tests, hiding all ports by putting them in stealth mode. In one case, it popped up an alert reporting that it stopped a port scan.
The firewall's program control component automatically defines rules to allow network access for some known programs and Windows components. However, you have to make decisions about any unknowns. BullGuard's firewall popup asks whether to allow or block each unknown program's network access.
You can also choose to allow access just once. I prefer the more advanced program control found in Norton and Kaspersky. These products handle all network permissions internally, scrutinizing unknown programs to determine whether or not they're trustworthy. Some advanced firewalls detect exploit attacks at the network level, before they can attempt to take advantage of vulnerabilities in the operating system or popular applications. When I hit BullGuard with about 30 exploits generated by the penetration tool, the firewall didn't react at all. However, the antivirus component detected and deleted the malicious payload for about a third of the exploits. When you click to view firewall settings, initially you see nothing but an on-off switch, which is appropriate for the average user.
Firewall experts can switch to Advanced view for access to detailed firewall configuration and rules. A very detailed logging system is also valuable to experts. A clever malware coder might get around firewall and other security protections by simply turning them off, but BullGuard defends against this sort of attack. Its full-machine Registry keys resist modification, and while I managed to delete its user-specific Registry keys, the software recreated them as needed. When I tried to kill its six processes, it denied access to all six. The Stop option was completely absent from all 10 of its essential Windows services, and all but the least significant of them didn't let me change the startup type to disabled. This firewall is basic in its functions, but it's tough.
Vulnerability Scan Hackers just love finding security vulnerabilities in your favorite programs, things that let them execute arbitrary code on your computer. The best defense against this kind of attack is to apply all security patches as soon as they become available. Many security tools, among them McAfee and, include a module to check for unpatched security vulnerabilities. However, the vulnerability scan in BullGuard is different. It looks for vulnerable security settings and related problems. As with the antivirus scanner, when you click to scan for vulnerabilities the progress bar appears right in the panel on the main window. On scan completion, you get a list of the security problems the software has found.
It warns if you've disabled automatic Windows updates, flags insecure Wi-Fi connections, lists unsigned device drivers, and more. Mostly Local Backup If ransomware gets past your security protection and encrypts your essential files, or if your computer simply dies, you'll be extremely happy to have a recent. BullGuard offers a traditional backup system, in which you can create and schedule as many backup jobs (called profiles) as you like. Creating a new backup profile is almost like writing a news story—you must specify What, When, Where, and How, each on its own tab. The What tab lists Documents, Photos, Music, Videos, and Desktop. You can edit the precise details of the ones you've chosen, or add arbitrary files and folders. BullGuard doesn't offer hosted, the way Panda Gold Protection, Comodo, Norton and others do.
But it will use your existing online storage, if you wish. You can connect it to your Dropbox, as in the previous version, but you can now choose Google Drive or OneDrive as your backup destination, via the Where tab. Naturally you can also direct your backups to any local, removable, or network drive. By default, a new BullGuard backup profile just runs on demand, but you can schedule a daily, weekly, or monthly backup.
Some backup systems offer detailed scheduling options, like backing up on the third Monday of each month. BullGuard's system is simple. You set the first scheduled backup date and time, and it runs once per day, week, or month thereafter. There are just a few settings on the How tab. You can choose to compress the backup, trading a longer time for less bandwidth used. You can protect your backup using. And you can synchronize the backup.
This has nothing to do with syncing files between computers, the way you can do with Panda, and a dwindling group of others. Rather, it means that when you delete a file on your computer, it gets deleted from the backup set as well. BullGuard's backup system doesn't offer fancy features like online access, secure sharing, or file syncing.
But it does the job with a minimum of fuss. So-So Parental Control. If you choose to enable this suite's, you can configure it separately for each Windows user account, and you protect your settings against meddling with a password. The content filter blocks access to websites matching 24 categories arranged into four groups: Adult or Sexual; Controversial; Communications or Media; and Shopping and Entertainment. You can make your own choices or select from three age-based profiles. On the Access tab you can optionally enable scheduled access, and choose whether the schedule applies to all PC use or just internet use.
A simple weekly scheduling grid makes it easy to define times when access is allowed. You can also set a limit on access for each day of the week. By default, the parental control system blocks use of nine chat programs, along with web-based chat. I'm not sure how many kids use ICQ, mIRC, or Pidgin, but those are among the blocked apps.
You can also choose to block use of any other program you find problematic. If you do allow kids to chat online or use social networking sites, you still may want to limit how much personal information they can reveal.
On the Privacy tab, you can add any number of confidential data items, things like your home phone or street address. BullGuard offers a choice of types: Name, Email, Phone, and Credit Card. However, it stores every item in the same way, with no special formatting for the data type. I configured parental control settings for an imaginary child user and put BullGuard to the test. I couldn't find any naughty sites that it didn't block. It even blocked the Victoria's Secret shopping site.
I tried to get around the content filter using a secure anonymizing proxy, but it blocked it as an Anonymizer. The parental control in doesn't handle HTTPS sites at all, while Panda's blocks them but leaves an error message in the browser. When I tried a less-known secure anonymizing proxy, that one got blocked as Unknown. It's worth noting that parents can't even turn off blocking of the categories Anonymizer and Unknown. I'm less impressed with the time scheduler.
Parents of older children are often tempted to give the kids administrator access, so as to avoid running over to sign in every time the kids want to install a new game. But a child with administrator access can change the system date and time. In testing, I managed to escape the internet scheduler by meddling with the system date and time. Even when it does work, internet scheduling is awkward.
The browser just displays an error message, while a small, one-time, transient popup notes that parental control has blocked access. If the kids don't notice that popup during its 10-second lifespan, they may phone you at work to say the internet is down. On the other hand, I couldn't find any way to get around a schedule that blocked all use of the PC. I also couldn't fool the application-blocking component.
BullGuard caught renamed copies of banned programs just as easily as it did the originals. Trying to launch a banned program gets a small, transient, popup warning stating that parental control has denied the program.
On subsequent attempts, the program fails to launch, with no explanation. As with the time-scheduling notification, if the child doesn't look at the short-lived message the first time, there's no information as to why the program won't launch. I tried entering the private data items I had defined into Google. BullGuard correctly blocked the connection, reporting 'URL Blocked because of private data.'
However, a determined youth could get around this feature by formatting the information differently. For example, I set it to block the phone number 555-555-1212, and it did so. But it didn't block the same number without dashes. BullGuard logs all activity by each child, and offers a lengthy HTML-format report that you can generate and view at any time. Among other things, it includes lists of all sites visited and all sites blocked. These lists include third-party URLs such as advertisers, which makes them a little tough to interpret. Parental control in BullGuard is better than what some suites offer, but it's still pretty limited.
Its time scheduler can be fooled by tweaking the system clock, and its private data protection by sending the data in a different format. Chat blocking works, but the list of chat programs is very dated. It does handle the basic task of filtering inappropriate content.
However, if you want a serious parental control system in your suite, consider Norton, or ZoneAlarm. PC Tune-Up isn't precisely a security task, but wiping away traces that could give away the history of your computer or internet usage is. In any case, system tune-up is a common component in security mega-suites, and occasionally, as with BullGuard, in entry-level suites. And BullGuard's tune-up system is more full-featured than many.
The tune-up component runs just after installation, and it runs in the background as needed, but you can also invoke it manually. When you click Optimize in the main window's tune-up panel, BullGuard scans for various potential speedups. It defragments the Registry, notes any broken shortcuts, and calculates how much space you could save by clearing browser caches, Windows junk files, and application temp files. You can click for details about its Windows cleanup. Click Optimize my PC and it goes to work, quickly applying the changes you've accepted. There's more!
Storing the same file multiple times is a waste of disk space, so BullGuard can scan your system for duplicates. By default, it flags all but the newest of each duplicate group for deletion. Unlike the similar feature in, it includes executable files in this search. Be extra careful with these, as you might wind up deleting the one that's pointed to by shortcuts in the system. For testing purposes, I created a text file on the desktop, copied it to the Documents folder, and copied it again with a different name.
BullGuard reported no duplicates, so I asked the live-chat support agent to explain. Turns out the duplicates finder doesn't bother with files smaller than 10MB. I tried again using larger test files and it worked a treat. A similar feature in Trend Micro defaults to checking files 1MB or larger. The Cleanup Helper looks for the files and folders that take up the most space on your disks. You get a list of the biggest folders, as well as a pie chart showing distribution. Cleanup Helper offers a list of recommended files to clean up, when appropriate, and also lists the very biggest files.
In testing, it didn't have any recommendations, and the biggest files were all system files, including two untouchable files representing System Restore points. Also reached from the post-optimization screen, the Startup Manager lists files that launch at startup, and lets you reversibly disable them, or set them to launch after a delay. It doesn't give you prevalence and resource information the way Norton's similar feature does. And it doesn't actively evaluate each item's effect on boot time, the way does. At least, that's what I thought. When I clicked the last item in that screen, Boot Manager, BullGuard requested a reboot.
After reboot, it displayed a very detailed timeline of all program activity during the boot process. If you find that any optional program is a resource hog during boot, you can go back to the Startup Manager and disable or delay it. Won't Hurt Performance I mentioned earlier that BullGuard runs an optimization scan just after installation. I don't know whether that scan had anything to do with it, but BullGuard did extremely well in my simple, hands-on performance tests. Two of my tests involve timing big file operations with and without a suite installed.
One moves and copies files between drives, while the other zips and unzips those files. The average time for multiple runs of these after installing BullGuard was no greater than the baseline figures. I didn't run the Boot Manager on the physical test system that I use for these performance evaluations.
Even so, BullGuard had only a minor impact on boot time. Averaging multiple runs of my timing script before and after installation, I found that it took just 8 percent longer with BullGuard installed. That's pretty good, given that the average slowdown for current products is 25 percent. Only a few products have done better than BullGuard in this test. Both Webroot and didn't slow down any of the three tests. Component Quality Varies BullGuard Internet Security does include all of the features you'd expect in an entry-level security suite, and even the backup and tune-up components that are typically reserved for a next-tier mega-suite. In testing, it didn't drag down performance, and the tune-up tool is comprehensive and effective.
However, its antivirus lab scores cover quite a range, and it didn't do well in my hands-on testing. Parental control, while more feature-rich than in many competitors, exhibited some awkward moments and dated settings.
If you're looking for an entry-level security suite, our Editors' Choice products are Kaspersky Internet Security and Bitdefender Internet Security. At the mega-suite level, overflowing with features, we've named Bitdefender Total Security and Kaspersky Total Security as our Editors' Choice products. Finally, if your aim is to protect all of your devices, Symantec Norton Security Premium (10 licenses) and McAfee LiveSafe (unlimited licenses) get the Editors' Choice nod.
Sub-Ratings: Note: These sub-ratings contribute to a product's overall star rating, as do other factors, including ease of use in real-world testing, bonus features, and overall integration of features. Firewall: Antivirus: Performance: Privacy: Parental Control. Neil Rubenking served as vice president and president of the San Francisco PC User Group for three years when the IBM PC was brand new. He was present at the formation of the Association of Shareware Professionals, and served on its board of directors. In 1986, PC Magazine brought Neil on board to handle the torrent of Turbo Pascal tips submitted by readers. By 1990, he had become PC Magazine's technical editor, and a coast-to-coast telecommuter. His 'User to User' column supplied readers with tips.